TERMS AND CONDITIONS

1. Introduction

Welcome to TODOO, By accessing or using our website, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, please do not use our website.

2. Product Information

We strive to display accurate product descriptions, prices, and images on our website. However, we do not guarantee that the product descriptions, colors, or other content are error-free, complete, or current. If you receive a product that is not as described, your sole remedy is to return it in unused condition.

3. Pricing and Payment

All prices listed on our website are in KWD and are subject to change without notice. We reserve the right to modify or discontinue products at any time. Payment must be made at the time of purchase through our secure payment gateway. We accept TAP payment method.

4. Order Processing and Shipping

Once an order is placed, you will receive an email confirmation with your order details. We process orders within 1-2 business days. Shipping times vary based on your location and the selected shipping method. We offer paid shipping and aim to deliver your products within 1-7 business days.

5. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not completely happy with your order, please note the following:
  • Clothing: Returns are not accepted for clothing items. However, size exchanges are allowed.
  • Customized Products: Customized products are final sale and cannot be returned or exchanged unless there is a defect or an error in the order.
  • Wrong or Damaged Items: Returns or exchanges are only accepted in cases of wrong or damaged items, although such occurrences are extremely rare.
Items must be in their original condition, unworn, and with all tags attached. To initiate an exchange or address any issue, please contact our customer service team at todookw@gmail.com.

6. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Todoo or its content suppliers and is protected by kuwait and international copyright laws. Unauthorized use of any content from our website is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Todoo shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our website or products. This includes but is not limited to damages for loss of profits, data, or other intangibles.

8. Privacy Policy

Your privacy is important to us. Please review our https://todookw.com/privacy-policy/ to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms and any disputes arising out of or related to these Terms or the use of our website shall be governed by and construed in accordance with the laws of Kuwait, without regard to its conflict of law principles.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

11. Contact Information

If you have any questions about these Terms, please contact us at todookw@gmail.com.